Entries Tagged as 'Customer Service'

Wednesday, January 2nd, 2008

It’s a bird, it’s a plane, no — it’s a real live person…

Sarah, you are an absolute sweetheart.  It is for my great niece and she is named after my mother who passed in 2003 and it will be so special for all the family to see it.
It is so nice to work with a online company that actually has a real personable person at the other […]

Wednesday, December 12th, 2007

Spreading Some Holiday Cheer!!

Hi, Sydney,
Thank you so much. I truly appreciate it especially at this time of year. My husband will be pleased to hear he can give the blanket this weekend to his sister at the baptism.
Next time - we promise, no changes. =)
We are so glad we found your site a few months ago when a baby was […]

Monday, December 3rd, 2007

UPDATE: Brady’s Personalized Baby Baptism Blanket

Thank you Girls,
The Blankie was here in time for Brady’s Baptism. Everybody just thought it was such a special & unique gift.
I have passed on your web site to Family & Friends
Thank you so much,
- Barry & Lori

Monday, November 19th, 2007

Well — we LOVE you too!

OK, you folks are AMAZING and I think I love you!  Thank you so very much.  I’m excited to give this gift as it will be wonderful.  I will definitely be recommending you to others.  Thank you – you’re the best!
Janice

Monday, November 5th, 2007

NOW THAT’S A… BABY BLANKET!

WE ABSOLUTELY LOVE THE BLANKET!   IT IS A PERFECT KEEPSAKE FOR OUR SON.  WE WILL RECOMMEND YOU TO FRIENDS AND FAMILY.
THANK YOU,
KERI
—–
We post ‘em like we get them…
Love customers that use all CAPS (and use it to spread GOOD NEWS!)
- Sydney

Monday, November 5th, 2007

It made it just in time… :)

I received the blankie today.  Praise God!  It’s beautiful!  Thank you so very much.  I really appreciate your tentativeness and will most definitely be recommending you to all of my friends and military acquaintances.
Thank you,
Marybeth

Monday, October 29th, 2007

Potential for becoming T-H-E blankie!

Dear Sonya and crew,
Our “Blankie” (for my great granddaughter, Addie) was so loved by her mother it brought tears to her eyes, she loved it so much.  She is a sentimentalist like her grandmother. It was adored by all who were at Addie’s baptism dinner. 
Her other great grandmother loved it, too, wanting to know where I […]

Wednesday, October 17th, 2007

HOLY SHEET — they loved it!

Dear Sydney,
The blankets I ordered have both arrived and are already well loved and used by their recipients. The sheetie blankie is absolutely gorgeous and so unique and the herringbone patterned blanket is an instant classic! Thank you for making such beautiful products. They were well worth the wait!
Sincerely,
Meghan M.
———-
Meghan — thank […]

Monday, October 8th, 2007

It really was worth the wait — thanks for the recommendation!

Hi Sarah,
I received my blanket today - it is so beautiful. Thank you so much for having me wait - I love the Hazel blanket. I am so happy with it. You do beautiful work. Now I have to think of getting my other sons a blanket for […]

Wednesday, September 26th, 2007

Mistakes are human and natural… Great customers make it easy to make a wrong — right.

Todd,
I received the blanket in time for the Christening and it was a big hit! As a business owner myself (ironically, I own a shipping company), I understand the human factor very well. Mistakes happen… but it is the corrective action that determines the success of the business.
Although, there was an error, your wife and […]